The Absolute Best Carpet Stores in Chicago [Updated 2024]

With 12 different stores under my belt and plenty of experience in the world of rugs, I've rounded up the cream of the crop for fellow carpet enthusiasts. From cozy family-owned businesses to sprawling home décor chains, there's a little something for everyone on this list.

So sit back, relax and enjoy as we explore the best carpet stores in Chicago!

Mr Carpet Shop at Home

Highlights
Responsive & patient
Professionalism
Excellent service
Courteous

Firstly, I must say that their service was excellent! The staff were very responsive and patient with me as I asked a lot of questions about their carpets. They took the time to explain everything to me and made sure that I was fully satisfied before making any decisions.

Their level of professionalism was also remarkable. From the moment I walked into the store until the moment I left, everyone there treated me with utmost respect and courtesy. They were happy to help me find what I needed without being pushy or trying to upsell me.

One of the things that stood out to me was how they brought the shop right to my doorstep. Their "shop at home" service is a great option for anyone who doesn't have time or energy to go physically visit a store. This saved me so much time and effort!

Overall, Mr Carpet Shop at Home is definitely one of the best carpet stores in Chicago, and they deserve all the praise they get for their courteous demeanor, excellent customer service, and high-quality products.

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Nogal Carpet Inc

Highlights
Wide variety of products
Excellent customer communication
Friendly and knowledgeable staff

First of all, I was impressed with the wide variety of products they have available. From plush to berber, and even eco-friendly options, they have it all. As someone who values sustainability, I was especially delighted to see their range of environmentally friendly options.

Secondly, I was pleasantly surprised by their excellent customer communication. From the moment I walked in, the staff greeted me warmly and were eager to assist me in finding exactly what I needed. They listened attentively to my concerns and offered suggestions that were both helpful and insightful.

Lastly, the staff at Nogal Carpet Inc are both friendly and knowledgeable. They took the time to explain each product's unique features and benefits which made choosing a carpet much easier for me.

In conclusion, if you're on the hunt for high-quality carpeting with exceptional customer service, then look no further than Nogal Carpet Inc! With their wide variety of products, excellent communication skills, and knowledgeable staff; you'll be sure to find exactly what you need for your home or office space.

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Exposition Flooring Design Center

Highlights
Family-run for 30+ yrs
Professional work
Kind and helpful staff
Dazzling inventory

First and foremost, I was pleasantly surprised to learn that this family-run business has been serving customers for over 30 years. This experience is reflected in the professional work they provide. The staff at Exposition Flooring Design Center are not only knowledgeable but also kind and helpful. They were able to answer all of my questions with ease and offered me a range of options within my budget.

What caught my eye the most was their dazzling inventory of carpets. From plush to berber, wool to synthetic, they have it all! The quality of their products is top-notch, ensuring that your carpet will last for years to come.

As someone who values customer service, I appreciated how Exposition Flooring Design Center goes above and beyond for their clients. They offer installation services as well as financing options to make the process easier on your wallet.

Overall, if you're looking for a great shopping experience with a wide variety of options, then Exposition Flooring Design Center is the place for you!

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Peerless Rugs

Highlights
Expert craftsmanship for hard-to-fit areas
Impressive collection of rugs and carpets
Nicely laid out selection for easy browsing
Large clearance selection of rugs
Helpful staff willing to go the extra mile

First of all, let me just say that I was blown away by the expert craftsmanship at Peerless Rugs. They have an impressive collection of rugs and carpets that will leave you feeling like a kid in a candy store. What really stood out to me was their ability to create custom-fit rugs for those hard-to-fit areas in your home. It's no wonder they are known for their top-quality work.

The selection at Peerless Rugs is nicely laid out, making it easy to browse and find what you're looking for. They even have a large clearance selection of rugs if you're on a budget but still want something stylish and durable.

But what really made my experience at Peerless Rugs exceptional was the staff. They were incredibly helpful and willing to go the extra mile to make sure I found exactly what I needed. Their expertise and knowledge about the products they sell is truly impressive.

Overall, I highly recommend Peerless Rugs for anyone looking for high-quality rugs and carpets in Chicago. The combination of expert craftsmanship, impressive selection, helpful staff, and great clearance deals makes them one of the best carpet stores in the city.

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Oscar Isberian Rugs

Highlights
Amazing selection
Knowledgeable staff
Handmade and custom rugs
Antique rugs in great shape
Contemporary rug options

Walking into the store, I was immediately impressed by their amazing selection of rugs. From antique to contemporary, they had it all. And not just any rugs, but handmade and custom options that made my heart skip a beat.

The staff was also incredibly helpful and knowledgeable. They were happy to answer all of my questions and even provided suggestions based on my needs. I felt like I was getting VIP treatment!

One thing that really stood out to me was the quality of their antique rugs. They were in great shape and looked like they could have been made yesterday! It's clear that Oscar Isberian Rugs takes pride in their collection.

And for those who prefer more modern styles, they also had a great selection of contemporary rugs that would look amazing in any space.

Overall, I highly recommend Oscar Isberian Rugs for anyone in search of a high-quality rug. With their incredible selection, knowledgeable staff, and attention to detail, you're sure to find exactly what you're looking for (and maybe even more!).

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Floor & Decor

Highlights
Excellent products
Friendly and knowledgeable staff
Wide selection of products
Reasonable prices
Neat and organized selections

Firstly, I was amazed by the wide selection of products they had. They had everything from classic to modern designs and every color in between. Secondly, the store was very neat and organized, making it easy for me to find what I was looking for without any hassle.

The staff at Floor & Decor were incredibly friendly and knowledgeable. They guided me through the different varieties of carpets available, suggesting which would be best suited for my needs. Their expertise helped me pick out the perfect carpet that matched my preferences.

One thing I really appreciated about this store is their reasonable prices. With so many options available, I expected their prices to be sky-high but to my surprise, they were quite affordable.

Overall, I thoroughly enjoyed my experience at Floor & Decor. Their excellent products, friendly staff, wide selection of products, reasonable prices and organized selections make them a top contender for the best carpet stores in Chicago. If you're looking for a high-quality carpet with exceptional customer service and an affordable price tag, then look no further than Floor & Decor!

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Home Carpet One

Highlights
Talented salesperson
Knowledgeable staff
Professional installation
Quality products

First of all, I need to mention that the salesperson who assisted me was exceptionally talented. Not only did they help me find the perfect carpet for my home, but they also provided me with a wealth of knowledge about the products available in-store. Their expertise was evident, and it made the whole shopping experience much more enjoyable.

I was also impressed by the knowledge of the staff. They were able to answer all of my questions and were genuinely interested in helping me find exactly what I needed. It's refreshing to see such dedication to customer service in a world where it seems like everyone is just trying to make a quick buck.

The installation process was professional and seamless. The team arrived on time and got right to work, ensuring that everything was done correctly from start to finish. It's clear that they take pride in their work, and it shows in the quality of their installations.

Lastly, I have to say that the products at Home Carpet One are top-notch. They have a wide selection of carpets available, each with its unique features and benefits. Whether you're looking for something plush or durable or stain-resistant, they have something that will fit your needs.

Overall, if you're looking for a carpet store in Chicago with talented salespeople, knowledgeable staff, professional installation services, and quality products - then Home Carpet One is definitely worth checking out!

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Yonan Carpet One

Highlights
Great quality carpet
Good customer service
Excellent installation
Revamped store

Upon entering the store, I was immediately impressed by its revamped appearance. The modern aesthetics were enough to make me want to stay and browse their selection of carpets. And boy, was I glad I did!

Yonan Carpet One offers an impressive array of carpets that are all of great quality. Their collection included everything from soft and cozy shags to durable Berbers. What's more, the store also has an extensive selection of rugs that can add a touch of elegance to any room.

The staff at Yonan Carpet One is incredibly helpful and knowledgeable about their products. They took the time to answer all my questions and provided me with useful information about different types of carpets and installation options. The customer service experience was excellent, making me feel valued as a potential customer.

Finally, I must say that I was very impressed with the installation process at Yonan Carpet One. They have a team of skilled professionals who did a fantastic job installing my carpet quickly and efficiently.

Overall, Yonan Carpet One is definitely one of the best carpet stores in Chicago that I've visited so far. With great quality carpets, good customer service, excellent installation services, and a revamped store, it's no wonder why they're among the top contenders for anyone looking for new flooring options!

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Carpet Group

Highlights
Good prices
Nice people
Perfect service
Fair prices
Friendly

First of all, I was pleasantly surprised by the fair prices that they offer. In fact, I was able to get a high-quality carpet for my living room at a much lower price than what I expected. This store is perfect for people who are looking for quality carpets without breaking the bank.

Moreover, the staff at Carpet Group was extremely friendly and helpful. They were patient with me as I asked many questions and took time to explain each product in detail. It's always nice to visit a store where you feel welcome!

But what really stood out to me about Carpet Group was their perfect service. From start to finish, everything went smoothly and efficiently. The installation process was quick and professional, leaving me with a beautiful new carpet in no time.

Overall, my experience at Carpet Group was fantastic! If you're looking for good prices, nice people, perfect service, fair prices and friendly staff - then look no further! Trust me when I say that this store will exceed your expectations.

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Rexx Rug

Highlights
Huge selection of rugs
Knowledgeable and patient staff
Annual remnant sale
Custom ordering available

First off, let me just say that the selection of rugs at Rexx Rug is absolutely immense! I was blown away by the variety of colors, patterns, and textures available. The staff was incredibly helpful as well - they were very patient with me as I was taking my time to decide on the perfect rug for my home.

What really caught my attention was their annual remnant sale. Who doesn't love a good bargain? It's worth marking your calendar for this event because you can snag some incredible deals on high-quality rugs.

One thing I appreciated about Rexx Rug is their custom ordering process. If you have a specific design or size in mind, they can create a customized rug just for you. This level of personalization really sets them apart from other stores.

Overall, I had an exceptional experience at Rexx Rug and would highly recommend it to anyone looking for a new rug. Their knowledgeable staff and vast selection make it a top contender in the Chicago area when it comes to carpet stores.

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AL Sahara Rugs

Highlights
High-quality rugs at fair prices
Personable and honest owner
Offers custom-made hand-woven rugs

First off, let me say that the rugs at AL Sahara Rugs are simply stunning. I was impressed by the wide selection of high-quality rugs available at fair prices. It's no wonder this store has such a loyal following among Chicago residents.

But what really stood out to me was the owner's personality. He was personable, honest, and seemed genuinely interested in helping me find the perfect rug for my home. Unlike other stores where you feel like you're being pressured into making a purchase, AL Sahara Rugs felt like a welcoming environment where I could take my time and make an informed decision.

What's more, the owner also offers custom-made hand-woven rugs – talk about personalized service! I was blown away by the attention to detail and care that goes into every rug made by this store.

Overall, I highly recommend checking out AL Sahara Rugs if you're in Chicago and looking for a unique and high-quality rug. The owner is a real gem in the industry and his commitment to customer satisfaction is evident from start to finish. Trust me; your floors will thank you for it!

Chicago Rugs & Kilims

Highlights
Beautiful handmade rugs
Payment plans available
Generous and illuminating staff

First off, I was blown away by the beautiful handmade rugs that they had. The colors were so vibrant and the designs were intricate and unique. It was clear to me that a lot of time and effort had been put into creating these masterpieces.

But what really stood out to me was their payment plan option. As someone who understands the importance of budgeting, I appreciate when stores offer flexible payment options. They have a great system in place that allows you to take home your dream rug without breaking the bank.

And let's not forget about their staff - they were generous and illuminating with their knowledge. They were more than happy to answer any questions I had and even gave me some tips on how to properly care for my new rug.

Overall, I highly recommend Chicago Rugs & Kilims for anyone in search of a quality handmade rug with excellent customer service. Don't hesitate to stop by and see for yourself!