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The Absolute Best Bank in Joliet [Updated 2024]

The Absolute Best Bank in Joliet  [Updated 2024]

Throughout my years of working closely with various financial institutions, I have reviewed a total of twelve banks in the Joliet area.

Each one offers its own unique features, services, and benefits that cater to different financial needs.

In this article, I will share my insights on what makes a bank truly stand out, from customer service to fee structures and interest rates.

Whether you're a new customer searching for the right place to open an account or a seasoned resident seeking better options, my goal is to help you make an informed decision.


Woodforest National Bank

Woodforest National Bank
🗺️ 2424 W Jefferson St, Joliet, IL 60435
☎️ 815-729-1660
🌐 Website
Sunday: Closed
Monday: 10 AM–7 PM
Tuesday: 10 AM–7 PM
Wednesday: 10 AM–7 PM
Thursday: 10 AM–7 PM
Friday: 10 AM–7 PM
Saturday: 10 AM–6 PM
Highlights
Helpful and friendly staff
2nd chance checking accounts
No hassle check cashing
Responsive customer service
Positive banking experience

I recently had the pleasure of visiting Woodforest National Bank in Joliet, and let me tell you, it was a delightful experience! From the moment I walked in, the helpful and friendly staff made me feel right at home. They greeted me with warm smiles and were eager to assist, making banking feel personal rather than just a transaction.

One of the standout features is their 2nd chance checking accounts. If you're worried about your banking history, Woodforest is more than willing to offer a fresh start. And if you find yourself needing to cash a check, you’ll be pleased to know that the process here is hassle-free—no long waits or complicated procedures.

What impressed me the most was their responsive customer service. Whether in-person or over the phone, they addressed all my inquiries promptly and with a genuine willingness to help. This level of service actively contributes to a truly positive banking experience.

In a world where banking can often feel impersonal, Woodforest National Bank stands out as a gem in Joliet. If you're searching for a bank that values relationships and provides real solutions, look no further!

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First American Bank

First American Bank
🗺️ 1818 W Jefferson St, Joliet, IL 60435
☎️ 815-725-5111
🌐 Website
Sunday: Closed
Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: 9 AM–1 PM
Highlights
Friendly and helpful staff
Excellent personal banker
Convenient closing hours
Great customer service

First American Bank in Joliet truly stands out as a beacon of exceptional banking! From the moment I stepped through the doors, I was greeted by an atmosphere that pulses with warmth and professionalism. The staff here are not just friendly; they embody the meaning of helpfulness—always ready with a smile and eager to assist.

My personal banker was a gem, taking the time to explain every detail of my transaction, ensuring I felt valued and informed. It’s refreshing to encounter a place where customer service is more than just a slogan—it's a way of life. With convenient closing hours, I found it easy to make my banking fit my busy schedule, a huge plus in our fast-paced world.

What truly sets First American Bank apart is their personal touch; it feels less like a transaction and more like engaging with a neighbor who truly cares. With great customer service that makes each visit pleasant, I can confidently say that First American Bank deserves its recognition as one of the best in Joliet. Trust me, once you make this branch your banking home, you won’t want to leave!

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Old National Bank

Old National Bank
🗺️ 1301 N Larkin Ave, Joliet, IL 60435
☎️ 815-280-2090
🌐 Website
Sunday: Closed
Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Highlights
Good service
Excellent attention

First things first, I was impressed by the bank's good service. From the moment I walked in, I was greeted with a warm smile and immediate attention. The staff at Old National Bank are friendly, knowledgeable and helpful. They took the time to listen to my needs and provided me with personalized banking solutions that fit my lifestyle.

What stood out to me the most during my visit was the excellent attention given to every customer. Whether it was a simple question or a more complicated transaction, each person received individualized care and attention. It's clear that Old National Bank values their customers and goes above and beyond to ensure their satisfaction.

Overall, I would highly recommend Old National Bank as one of the best banks in Joliet. Their commitment to customer service and attention to detail sets them apart from other banks in the area. If you're looking for a bank that puts your needs first, look no further than Old National Bank!

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Midland States Bank

Midland States Bank
🗺️ 100 N Chicago St, Joliet, IL 60432
☎️ 815-230-4380
🌐 Website
Sunday: Closed
Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–12 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Highlights
Polite and caring staff
Excellent customer service

Upon entering the bank, I was greeted by a friendly and professional staff that made me feel welcome. They were not only polite but also genuinely cared about my banking needs. The customer service at Midland States Bank is top-notch, making it stand out among other banks in Joliet.

While talking with the staff, I asked them about their services and they were more than happy to guide me through the options available. Their knowledge of banking was impressive and they were patient enough to answer all my queries.

The best part of my experience at Midland States Bank was their attention to detail. They made sure that every aspect of my banking needs was catered to, leaving no stone unturned. The staff went above and beyond to ensure that I had everything I needed.

In conclusion, if you're looking for a bank in Joliet that cares about its customers and provides excellent customer service, look no further than Midland States Bank. With polite and caring staff who go above and beyond to meet your needs, this bank is definitely worth considering as one of the best banks in Joliet.

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Busey Bank

Busey Bank
🗺️ 2801 Black Rd Suite A, Joliet, IL 60435
☎️ 815-725-0123
🌐 Website
Sunday: Closed
Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: 9 AM–12 PM
Highlights
Top-notch service
Professional staff
Pleasant customer service

Firstly, I was impressed with the bank's top-notch service. The staff were friendly and professional, and they made me feel welcome from the moment I walked in. They took the time to understand my needs and offered me personalized solutions that suited my financial goals.

I also appreciated the professionalism of the staff. They were knowledgeable about their products and services and answered all my questions with patience and clarity. Their expertise gave me confidence that I was dealing with a reputable institution.

Lastly, I must commend the bank's pleasant customer service. The atmosphere was welcoming, and the staff demonstrated genuine care for their customers. They went above and beyond to ensure that all my banking needs were met.

Overall, Busey Bank is an excellent choice for anyone looking for exceptional banking services in Joliet. Their professional staff, top-notch service, and pleasant customer service make them stand out from other banks in the area. So next time you're looking for a reliable bank to entrust with your finances, give Busey Bank a visit!

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Old Second National Bank - Joliet Branch

Old Second National Bank - Joliet Branch
🗺️ 850 Essington Rd, Joliet, IL 60435
☎️ 877-866-0202
🌐 Website
Sunday: Closed
Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: 8:30 AM–12 PM
Highlights
Superior service
Friendly staff
Quick business transactions

Firstly, I was impressed by the superior service offered by the bank. They went above and beyond to ensure that I had a positive experience. From the moment I walked in, I was greeted with a smile and the staff was incredibly helpful.

Their friendly staff made me feel welcome and comfortable as soon as I entered their branch. It's always refreshing to be welcomed with such warm hospitality.

Another highlight of my visit to Old Second National Bank - Joliet Branch was how quickly business transactions were conducted. They handled everything promptly and efficiently, which saved me valuable time.

In conclusion, if you're looking for a bank that offers superior service, friendly staff and quick business transactions, then look no further than Old Second National Bank - Joliet Branch. They truly excel in all aspects of banking and are definitely one of the best banks in Joliet!

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Joliet Bank & Trust

Joliet Bank & Trust
🗺️ 2108 W Jefferson St, Joliet, IL 60435
☎️ 815-725-8100
🌐 Website
Sunday: Closed
Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 8:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–5 PM
Saturday: 9 AM–1 PM
Highlights
Great customer service
Fast resolution of issues
Skilled and helpful staff

At first glance, I was impressed with the bank's modern and sleek design. As soon as I walked in, I was greeted by a warm smile from the customer service representative who quickly assisted me with my needs. The staff were all well-trained and knowledgeable about their products and services. I must say, their customer service is top-notch!

One of the things that really stood out to me was how quickly they resolved any issues that arose. They were very efficient in handling any concerns or questions that I had, which made my experience all the more enjoyable.

The staff at Joliet Bank & Trust are not only skilled but also very helpful. They went above and beyond to educate me on their products and services, making sure that I understood everything before making any decisions.

Overall, my visit to Joliet Bank & Trust was nothing short of amazing! Their great customer service, fast resolution of issues, and skilled staff make them stand out from other banks in Joliet. If you're looking for a bank that cares about your financial success, then Joliet Bank & Trust is definitely worth checking out!

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First Secure Community Bank of Joliet

First Secure Community Bank of Joliet
🗺️ 2398 Essington Rd, Joliet, IL 60435
☎️ 815-230-8000
🌐 Website
Sunday: Closed
Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 8:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–6 PM
Saturday: 8:30 AM–1 PM
Highlights
Locally owned bank
Professional staff
Personalized customer service

First of all, it's great to know that this bank is locally owned. It feels good to support a business that invests in the community where I live. The staff are professional and knowledgeable, and they made me feel welcome as soon as I walked through the door.

What really stood out about First Secure Community Bank was their personalized customer service. They took the time to listen to my needs and offered tailored solutions for my banking needs. It's nice to feel like more than just a number when dealing with finances.

Overall, my experience at First Secure Community Bank of Joliet was fantastic. I felt confident in their services and appreciated their attention to detail when it came to customer service. If you're looking for a reliable and local bank in Joliet, I highly recommend giving them a visit!

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People First Bank

People First Bank
🗺️ 3100 Theodore St # 101, Joliet, IL 60435
☎️ 815-207-6200
🌐 Website
Sunday: Closed
Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: 8 AM–12 PM
Highlights
Friendly service
Knowledgeable staff
Transparent fee policy
Trustworthy banking

First and foremost, I was impressed by the bank's friendly service. The staff greeted me with warm smiles and were eager to assist me with all of my banking needs. Their customer service skills are top notch!

Additionally, the staff at People First Bank are incredibly knowledgeable about their products and services. They took the time to explain everything to me in detail so that I could make an informed decision about my banking options.

I was also pleased to learn that People First Bank has a transparent fee policy. There were no hidden fees or surprises when it came to their services. This is refreshing in an industry where banks often try to nickel and dime their customers.

Lastly, I felt confident in the bank's trustworthiness. Their commitment to providing excellent customer service coupled with their honest approach to fees made me feel like they truly had my best interests at heart.

Overall, People First Bank exceeded my expectations and I would highly recommend them for anyone looking for a reliable bank in Joliet. With their friendly service, knowledgeable staff, transparent fee policy, and trustworthy banking practices, they truly stand out as one of the best banks in town!

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First National Bank-Illinois

First National Bank-Illinois
🗺️ 2108 W Jefferson St, Joliet, IL 60435
☎️ 815-725-8100
Sunday: Closed
Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 8:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–5 PM
Saturday: 8:30 AM–1 PM

Upon entering the bank, I was greeted by friendly staff who were eager to assist me. The lobby was clean and well-organized, with plenty of seating available. I found the account opening process to be quick and painless, thanks to the knowledgeable and efficient staff. Overall, my experience at First National Bank-Illinois was a delightful one!

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BankFinancial

BankFinancial
🗺️ 1401 N Larkin Ave, Joliet, IL 60435
☎️ 800-894-6900
🌐 Website
Sunday: Closed
Monday: 10 AM–4 PM
Tuesday: 10 AM–4 PM
Wednesday: 10 AM–4 PM
Thursday: 10 AM–4 PM
Friday: 10 AM–4 PM
Saturday: 9 AM–1 PM
Highlights
Personal service
Customer-oriented
Problem resolution
Friendly staff
Kid-friendly

First of all, I was blown away by the personal service I received. It's rare to find a bank that truly cares about their customers, but BankFinancial nailed it. Their staff is customer-oriented and goes above and beyond to make sure all your banking needs are met.

I had an issue with my account and was impressed by how quickly they resolved it. Their problem resolution skills are top-notch! The staff was extremely helpful, knowledgeable, and efficient.

What really stood out to me was how friendly everyone was. The atmosphere at BankFinancial is warm and welcoming, making you feel right at home. The staff is not only professional but also personable which makes for an enjoyable experience.

One thing that sets BankFinancial apart from other banks in Joliet is that they are kid-friendly! While I was there, I noticed a play area for children. It's great to see a bank that caters to families.

Overall, my experience at BankFinancial in Joliet was fantastic. If you're looking for a bank with exceptional service, friendly staff, and a family-friendly atmosphere, then look no further than BankFinancial.

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U.S. Bank Branch

U.S. Bank Branch
🗺️ 1401 Illinois Rte 59, Joliet, IL 60431
☎️ 815-609-3869
🌐 Website
Sunday: Closed
Monday: 10 AM–6 PM
Tuesday: 10 AM–6 PM
Wednesday: 10 AM–6 PM
Thursday: 10 AM–6 PM
Friday: 10 AM–6 PM
Saturday: 10 AM–3 PM
Highlights
Professional
Courteous
Friendly
Helpful

Upon entering the bank, I was greeted by a professional and courteous staff. They were all smiles and ready to assist me with my banking needs. The employees were not only friendly but also very helpful in answering all my questions.

One of the things that stood out to me was the attention to detail that the staff had when dealing with customers. They were patient enough to explain every banking product and service they offered, which made me feel more comfortable and confident in my decisions.

The atmosphere inside U.S. Bank Branch was very welcoming, clean, and organized - everything you would expect from a top-notch financial institution. The bank has a modern design that creates an inviting feel for customers.

Overall, I must say that U.S. Bank Branch is one of the best banks in Joliet thanks to its professional, courteous, friendly, and helpful staff who provide exceptional customer service. If you're looking for a bank that goes above and beyond for their customers' needs, then this is the place for you!

Alex IrvinA
WRITTEN BY

Alex Irvin

Alex enthusiastically explores her hometown of Chicago with an adventurous spirit and a pen in hand. As a freelance writer, Alex specializes in reviewing places in and around the city. From restaurants to theaters, Alex brings attention to interesting finds throughout the area. Along with her reviews, Alex writes articles on Chicago's neighborhoods, engaging events, and her own travel stories. When Alex can't be found behind a computer, you'll find her sampling the newest restaurant, attending a play or strolling around the city.Read more

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